Privacy policy

KheloPadho.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Information Technology Act, 2000 and the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Full Name, Email Address, Phone Number, Address.

• Account Information: Username, Password (encrypted), User Preferences.

• Transactional Data: Payment details (handled by third-party gateways), invoices.

• Technical Information: IP Address, Browser Type, OS, Device Type, Location, Timezone.

• Usage Data: Course progress, content views, quiz attempts, and logins.

2. Legal Basis for Processing (GDPR)

• Consent: Where you explicitly give consent (e.g., newsletter signup).

• Contractual Necessity: To deliver course content/services you purchase.

• Legal Obligation: For tax or regulatory compliance.

• Legitimate Interest: To improve services, prevent fraud, or market similar services.

3. How We Use Your Data

• To create and manage your user account.

• To deliver course content and updates.

• To respond to support requests and feedback.

• To improve our services through analytics.

• To send promotional materials (if opted in).

4. Sharing of Information

We do not sell or rent your personal information. We may share it with:

• Payment processors (e.g., Razorpay payment gateway, etc. ).

• Cloud and LMS infrastructure providers.

• Government or law enforcement (if legally mandated).

5. Data Retention

We retain user data as long as your account is active or as required for legal obligations, audits, or dispute resolution.

6. Your Rights

If you're in the EU or regions under GDPR:

• Right to Access your data.

• Right to Rectify incorrect data.

• Right to Erasure ("Right to be Forgotten").

• Right to Object to or restrict processing.

• Right to Data Portability.

7. Data Security

We implement strong security measures including:

• HTTPS encryption

• Firewalls and intrusion detection systems

• Role-based access control

• Regular vulnerability assessments

8. Children's Privacy

Our platform is intended for users above 13 years of age. We do not knowingly collect data from minors without parental consent.

9. Contact Us

For any questions or data requests:
Email: support@khelopadho.com